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Jayne is an internationally-recognized professional in public and press relations, marketing (from grass roots to international efforts), volunteer management, corporate community relations and online communications for mission-based organizations (not-for-profit organizations [NPOs], non-governmental organizations [NGOs], civil society, and public sector organizations [government departments, schools and related initiatives]). A citizen of the USA and a native of Kentucky, she has lived in Germany since February 2001.She launched this web site in January 1996. She's been active on the Internet since 1993.
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United Nations Volunteers Programme (UNV)/ United Nations Development Programme (UNDP) From February 2001 - February 2004, Jayne was the Online Volunteering Specialist at UNV, part of UNDP, in Bonn, Germany, helping to build the capacity of staff and UN Volunteers to involve online volunteers, revamping and directing the UNV-managed Online Volunteering service (formerly at NetAid), and assisting UNV in using the Internet to effectively manage onsite UN Volunteers and to build community among former UN volunteers. She was also part of UNITeS, the United Nations Information Technology Service, an initiative of UN Secretary General Kofi Annan that promotes volunteerism as fundamental to information and communications technologies for development (ICT4D). Contributions to UNITeS she is especially proud of: creating and maintaining the UNITeS Knowledge Base, including the publications Handheld computer technologies in community service/volunteering/advocacy and Volunteers: Essential to ICT projects in developing countries, as well as coordinating the profiling of all UN Volunteers engaged in ICT4D activities. Jayne advised UNV regarding volunteer management issues and volunteer center development in developing countries, and was responsible for the content and volunteer coordination for UNV's first-ever online events, including a live web cast featuring Tim Burners Lee. |
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Virtual Volunteering Project From December 1996 - January 2001, Jayne directed the internationally-recognized Virtual Volunteering Project, which encouraged and assisted agencies in the development and success of volunteer opportunities that can be completed via home or work computers and the Internet, and helped agencies use the Internet to manage all volunteers and connect with volunteer management resources. This included creating the most comprehensive information available, on or offline, regarding online mentoring programs and best practices, and engaging in the first ever research regarding online volunteering. |
In March 2003, Jayne, still officially a resident of Austin, Texas, was a co-winner of the Dewey Winburne Community Service Award, presented at a special ceremony in Austin, Texas, at the conclusion of the Texas Interactive Media (TIM) Awards Ceremony. Dewey Winburne served as one of the original co-founders of what is now known as the SXSW Interactive Festival (one of Jayne's favorite events), and the teaching of multimedia skills to teenagers, particularly teens of low-income and minority descent, was also a great passion in Dewey's life. The Award named in his honor "celebrates the vision that technology is society's most effective tool to level the playing field between the haves and the have nots." Jayne is beside herself at this recognition -- it is something all the more special because it came from the city she still considers her home.
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Jayne was named one of the Top 25 Women of the Web in 2001 by the San Francisco Women of the Web. She's still wondering when someone will send the "just kidding" e-mail. |
"Online Mentoring: Programs and Suggested Practices as of February 2001", in Technology-Assisted Delivery of School Based Mental Health Services: Defining School Social Work for the 21st Century, which was co-published simultaneously as the Journal of Technology in Human Services, Volume 21, Numbers 1/2 2003, by The Haworth Press
"Challenges of International Online Volunteering: Re-Learning Words, Transcending Boundaries", September 2004, in The Journal of Volunteer Administration, Volume 22, Number 3, published by the Association for Volunteer Administration (AVA).
"Factors for Success in Involving Online Volunteers," presented at "Volunteering Research: Frontiers and Horizons," November 2005, a conference by the Institute for Volunteering Research, in Birmingham, England, and published in The International Journal of Volunteer Administration (IJOVA).
pending publication: "More Than Performers: Factors for Success in Theater-for-Development Initiatives," an investigation completed in October 2005 of the elements needed for an organization to successfully use live, in-person performance as a tool for development, excluding performer training and theater techniques (also known as theater-for-development). Relevant theories of development management informed the investigation, with a specific focus on institutional development, inter-organizational collaboration, and trust-building.
Merrill Associates Topic of the Month for December, 2004: "Learning From The 'Not-So-Nice' Volunteers"
See a comprehensive list of her volunteer-related resources.
Jayne has been a guest lecturer or featured speaker, both onsite and online, for classes at the Lyndon B. Johnson School of Public Policy at the University of Texas at Austin, for Volunteer Program Planning and Evaluation, a graduate-degree program at the University of North Texas, 2001, 2003 and 2004, and most recently, for SOCW 6355: Advanced Use of Information Technology in Human Services, a Master's Degree-level class at the University of Texas at Arlington School of Social Work, February 2007. She can develop university-level curriculum relating to her areas of expertise and deliver such online or onsite.
Jayne regularly contributes to various civil society/mission-based-organization-related online discussion groups, such as the AidWorkers Network. She is the top contributor (most answers voted "best") on the Yahoo!Answers Community service and among the top five on Yahoo!Answers Careers & Employment/Government & Non-Profit.
Jayne has engaged in a variety of volunteer activities, including serving on advisory boards for international and state organizations. See more detailed information about her volunteer-related resources and activities
In October 2005, Jayne completed the requirements for a MSc in Development Management (how to start, manage and sustain human, community and institutional development initiatives) at Open University, with the submission of her final research project (which, shockingly enough was not on volunteerism but, rather, on theater as a tool for development). You can read about development topics of particular interest to her.
She received her B.A. in Journalism (with minors in both theater and history) from Western Kentucky University. In 2005, she passed the initial level exam in the Diplomas de Español como Lengua Extranjera (DELE) (certification for basic abilities in Spanish), and is currently studying for the next level. She completed the following classes that are part of the Professional Certificate for Nonprofit Management (in the first year it was offered), San José State University (California): Fund Raising, Board Governance & Leadership, Financial Management, Human Resources, and Strategic Planning & Needs Assessments. She has also been trained in planning and evaluation by Pacific Institute for Research & Evaluation (PIRE).
Jayne is a member of
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As part of the Charles A. Dana Center, which was home to the Virtual Volunteering Project from 1998 through 2000, Jayne researched and developed these online resources:
Community Engagement and Volunteerism Resources for Texas K-12 Schools
Part of the Texas Education Network (TENET), this web portal is for school administrators, teachers, parent/family volunteers, and others who coordinate volunteer and community partnership activities between schools and other organizations, including businesses. It has become a nationally-recognized web site. However... it needs a permanent home!! If you would like to host this information and continue to update it, please contact me.
AmeriCorps for Community Engagement and Education Program (ACEE)
VISTA School Volunteer Management Handbook
A resource guide for VISTAs in charge of managing school-based volunteers for Sanchez Elementary
School in Austin, Texas through the ACEE program in 1998, and a good model for managing school-based volunteers anywhere.
Music in Schools
This web portal is for educators and others to learn about and use music-in-schools resources, and to learn how music-in-schools programs have a positive effect on academics, including math and science. Includes curriculum resources, and a list of groups and associations that support music-in-schools programs, particularly those that support music being used in the classroom to teach other academic subjects. Originally developed for the Texas Education Network (TENET dropped these resources in 2001 because of a change in its education resource priorities. I would like these resources to find a home at an education-focused or arts-focused nonprofit. If you represent such and are interested in taking over hosting these resources and continuing to update them, please contact me).
Contextual Learning to Teach the Texas Essential Knowledge and Skills (TEKS)
Included a section mapping "Science and Math School-to-Careers Resources for Texas K-12 Educators." Contact the Charles A. Dana Center for more information.
Career Women's Up Close & Virtual profiled Jayne in 1998. In May 2001, Jayne blabbled endlessly to the folks at Tech Ranch, a nationally-syndicated radio program, which featured her for an entire week. And Jayne recently found an interview she did for the Chronicle of Philanthropy that she has no memory of whatsoever: regarding what her early days in theater public relations and marketing taught her that she still utilizes in her current work (I know those are my words, but I don't remember ever saying them to anyone...)
Jayne produces a monthly online newsletter, Tech4Impact, to help mission-based organizations know how to get the most out of computer and Internet technology. To subscribe, send a blank e-mail to:
The Jayne Blog features regular updates about this web site, and resources and issues relating to mission-based organizations (nonprofits, non-governmental organizations/NGOs, civil society, and public sector agencies). The blog provides a way for readers to post comments as well. She also has a
MySpace blog focused on volunteerism / civic engagement, in an effort to reach their users, mostly teens and people in their teens and 20s.
Jayne has online profiles all over the place, including a profile on Yahoo (which features an audio message), a profile at LinkedIn and a profile at change.org. Consider asking everyone at your nonprofit organization, paid staff and volunteer, to complete professional profiles on these and other professionally-focused social networking sites, to show their affiliation with your organization and, potentially, drive more potential supporters to your web site. She's written her profiles at Yahoo and LinkedIn as examples of this (both paid work and volunteer contributions are in her profiles).
Jayne also has a Nabaztag, and if you have one too, contact her and she will tell you her bunny's name (and if you don't know what a Nabaztag is, you may contact her and she will tell you).
Jayne is also the creator of the popular web page Camping With Your Dog(s), which is visited by thousands of people each month and is the most popular resource on her web site.
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Jayne supports expanding the Girl Scouts outside of the USA. |
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