This page contains responses to the agency survey for May 19, 1998.

Click here to see the same responses organized by question.

Click here to see a list of responding organizations' names together with their location and date of response.


May 19, 1998

durham county literacy council
Organization Name
durham county literacy council
Organization City
durham
State/Province
nc
Country
us
Organization's Geographic Service Area
research triange, nc
Number of full-time and part-time employees (paid staff)
4
Respondent's Name
Lucy Haagen
Respondent's Position
Executive Director
Organization's Web Site Address
no URL provided
Respondent's Role in Working with Volunteers at Organization
overall responsibiliity for literacy delivery, most of which involves volunteers
How did you hear about this Project?
no response
What other staff have involved volunteers virtually at your organization?
program coordinators
Approximately how many of your online volunteers provide technical assistance to your staff or to other volunteers?
2
Please describe the kinds of activities these technical assistance volunteers provide to your organization:
advice on web-page design, networking, and assistance recruiting volunteers for non-virtual tasks
Approximately how many of your volunteers provide direct support to clients / recipients of service via the Internet?
10
Please describe the kinds of volunteer activities these direct contact volunteers provide to your organization:
We are experimenting with online tutoring as a supplement to face-to-face tutoring. We would also like to extend this to include distance learning mentors who would guide students through theprocess of preparing for the GED. Finally, we are trying (not very successfully) to convince our local Department of Social Service to support an online mentoring program for welfare-to-work famiilies - but they think we are way out and I'm not sure if we will succeed here.
How did you recruit the volunteers you involve(d) via the Internet?
Through a technology inservice for existing tutors, through notices on our webpage on the website of TeamTeach a technololgy project in our area supported by United Way and IBM.
How did you screen/orient the volunteers you involve(d) via the Internet?
We really haven't
How do you supervise and recognize/reward online volunteers for their contributions?
We aren't that far
Have you ever surveyed these online volunteers about their experiences with your organization?
Not yet
What factors in your organization have promoted the success of your virtual volunteering program?
Staff are pretty technology literate and so overworked that we were open to any and all ways of expanding volunteer involvement - we are also in an area where most of our volunteers work and wanted a way to reach them that was time-efficient
What factors in your organization have impeded the success of your virtual volunteering program?
No outside financial support, lots of skepticism from potential outside agency partners with whom we must work
Please add any other comments you would like to send to us:
We'd like to learn more and know of any examples of online mentoring with welfare recipients or distance learning focused on the lower end of the educational spectrum


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